Why should I choose Rigid?
We are often asked by those who first hear about us "Why is Rigid Internet different? Why should I choose Rigid over somebody else?"
We think that not only is this a fair question, it is an important one. There are thousands of web design companies on the Internet, many of them offering seemingly inseparable services. The truth is that there is no single answer as to why Rigid is different, instead we have four:
Superior Customer Service
More important than anything else in our eyes is the level of customer service that we provide to our customers. Whether it is a casual question or an urgent technical problem, our staff is available online and on the telephone 24 hours a day, 7 days a week, 365 days a year to answer all of your questions.
Our staff is trained and dedicated to providing superior customer service to all of our customers. We are dedicated to meeting and exceeding your highest expectations.
Real-World Pricing
While providing an exceptional level of service and customer interaction is always important, we continually strive to increase efficiency and maximize our productivity so that we may provide our customers with not only an exceptional service, but an exceptional price to go with it.
Cutting Edge Technology
As part of our continuing mission, every part of our organization utilizes the most advanced technology to maximize reliability, speed, and efficiency in everything that we do. Unlike some other web design companies, we use the latest technology and are constantly upgrading and replacing older and dated technology.
We Are Your Partner
While most companies think of their clients as only a paycheck, we consider each and every one of our clients as our business partner. We do whatever we can to make each of these partnerships as successful as possible for all involved parties. We are here to make the Internet simple for you and/or your business.
We hope that you will choose Rigid Internet for all your web design and development needs!
How long does the process take?
Websites vary enormously in content and complexity. The time involved to create them is a reflection of this.
It usually takes about 1 week for a small site with up to 5 pages.
For larger sites with interactivity, rich graphic content, flash animation, original photography or advanced programming it can take 3 weeks or more.
A large e-commerce or database driven site will usually take about a month.
How much does a website cost?
This is the most frequent asked question of any website designer. To establish website cost without knowing the clients needs, would be like a car dealer quoting prices, without even knowing which vehicle the customer wants. Complexities of the website design selected, along with the number of pages needed, will determine the actual cost of your website. We are able to provide a variety of packages to fit most budgets.
Since websites vary considerably in size and complexity and so does the time and therefore cost to build them. Most of the websites we design and develop cost between $500 and $10,000. In a nutshell, you are paying for the time involved in building the site and the level of expertise required to make it work.
Options to achieve your site objectives are discussed in our initial consultation so you can choose the most cost effective method to suit your business. We give a fixed quote with clear design objectives agreed upon at the beginning of the project.
What do I need to contribute to the project?
Because you know your business and market best, your input is valuable to designing an effective site. Generally we supply you with a list of necessary items with our website planning worksheet but we leave the amount of control in the design process up to you.
It will save you time and money if you have any of the following items:
a. Text content
b. Company logos or letterhead
c. Quality photographs or images
d. Brochures
e. Previous print advertising material
If your business does not have the time or the resources, we can take care of all the content. This can include copy content, original photography, logo design and branding.
What is a domain name?
Your domain name is an address where Internet users can find you on the web. An example is "www.yourbusiness.com". You should have a unique domain name for your website. We can register your domain name or you can do it yourself.
What is a web hosting?
All the files for your website are kept on one or more computers called web servers. The server computer is said to be a host for your site. In other words, they look after your site and ensure it is available 24/7.
The web hosting requirements for any site vary according to the technology used to create it. The standard of the service can vary greatly from one company to the next. The speed and reliability of service are crucial as is the level of customer support provided.
We will assist you in choosing a suitable web hosting service that suits the needs of your business.
How will a website help my business?
Do your direct or indirect competitors have a website?
If the answer is yes, then can you afford to not have one?
If the answer is no, then think about the first-mover advantages that you can take advantage by making your promotional materials available 24/7 to your potential customers.
Are you looking to develop an additional income stream for your brick-and-mortar business without increasing overhead and resource requirements?
The Internet can be a great place to sell your products and/or services with little additional logistical efforts on your part. A website is the equivalent of having your best marketers available 24/7 to your customers. Can you really afford not to?
What is website design and development?
This is where the look, feel, and content of the Web site are determined and created. Web sites are created using HTML (HyperText Markup Language). This can be hand coded, or a program such as Macromedia Dreamweaver can be used. Your web site will be a reflection of your company/organization. Don't let it be a bad one. Cost for web site design varies greatly depending on what the needs of your Web site are.
What is online marketing?
The first step to marketing your web site is to include your Web address EVERYPLACE your phone number appears. This includes brochures, business cards, print ads, etc. In addition, include your Web address on your telephone voice message and email signature. Your site should be submitted to search engines a minimum of every six weeks. Currently you can submit to AltaVista, Google, MSN, Dmoz, Netscape, and Fast at no cost, while AOL, Excite, HotBot, and Snap are not accepting submissions. Yahoo!, Looksmart, Lycos and Inktomi all charge a fee to review and index your site. Pay for click search engines, such as Overture, are becoming an essential part web site marketing. These search engines work basically like an auction. First you determine what search terms you want your site to appear under, now search for those search terms and determine what the bid amount for the position you want is.
Content Management System
